Support
We're here to help you treasure every moment.
Contact us: email hello@kiddings.app. We usually reply within 1–2 business days. Please tell us your device (iPhone / Android), the app version, and what happened.
Getting started
- Create your account, then add your child's name, birthday and an avatar.
- Tap the + button to capture a moment — a quote, a question, a milestone, or a photo/video/voice note. Add tags like "For Book" or "Share with Fam".
- Your moments appear on Today and Moments, and shape gentle Insights over time.
Family sharing
- Open Profile → Family sharing → Create an invite, choose whether they can view or also add memories, and share the code.
- The person installs Kiddings, creates their own free account, then taps Family sharing → Join and enters the code.
- You can remove a member anytime, and members can leave a storybook from the same screen. Viewers only see memories you tag "Share with Fam".
Keepsake book
From Profile → Export keepsake book, choose what to include and create a print-ready photo book PDF you can save, print, or gift.
Your data & account
- Edit or delete a memory from its detail screen at any time.
- Add another child from the header switcher; switch between children anytime.
- Delete your account (and all your data) in-app: Profile → Delete account.
- Forgot your password? Use "Forgot password?" on the sign-in screen — we email you a 6-digit code to reset it.
Privacy
Your memories are private by default and shared only with people you invite. See our Privacy Policy for details.